I am in the Vacation Rental Industry and dealing with car rental company like Empress, has made the check-ins at the villas efficeient and smooth.
At the airport arrival hall, Empress's booth is the first one on your left. Their fully air-conditioned shuttle van will bring you to their main office to pick up your car rental and back to the airport at the day of your departure. You are allowed to make a courtesy call to your villa manager informing them your arrival. This call is so important in case os flight delays and after hours check-ins.
In terms of service; From the momment you arrive untill the date of your departure, I must say Empress cumtomer service and their compititive prices are eally worth booking with them.
Thank you Siri and team for doing this amazing job.
Empress Rent A Car...St. Maarten's best deal for a rental car and customer service that is superior to all others on the island. We have been coming to the island for over 20 years and Empress Rent A Car by far has the best rates and the best customer service of any rental car company we have ever used. We have used them exclusively for the past 7 years. The cars are clean and well maintained, the staff is friendly and helpful, and the rates can't be beat for the product. They are reliable and courteous every time we visit. As owners of a villa in Simpson Bay that we rent out, we recommend to all of our guests to use Empress Rent A Car as well. You will be happy when you use Empress.
Cynthia R. D'Azevedo
Empress Car Rental has been a value and service for me and my family for over 8 years and at least 20 rentals. My family and I have been travelling to Saint Maarten for almost ten years now, and we come at least twice every year. As I am an Executive Consultant and a professional traveler I also expect value and service. In the beginning we tried other car rentals but were disappointed, until about 8 years ago someone told us about Empress Car Rental and we gave them a try. What a wonderful find. At Empress they welcome you with big smiles, great rates, superior customer service, reservations ready to go, dependable equipment, and no games. From the time we arrive at the airport until I am behind the wheel of my car their process is efficient, effortless and timely. Their hours are good, their rates are great, cars are dependable and clean, and they take the hassle out of car rental. Thanks Empress, in all these years you have never disappointed, and now when my family and friends go to Saint Maarten they have the same experience with Empress, and thank me for the tip.
Howell, New Jersey, USA